Publications
“Dialing it Back:” Shadowbanning, Invisible Digital Labor, and How Marginalized Content Creators Attempt to Mitigate the Impacts of Opaque Platform Governance
Senami Kojah, Ben Zefeng Zhang, Carolina Are, Dan Delmonaco, and Oliver L. Haimson.The ACM International Conference on Supporting Group Work (GROUP’25)
Landscape of Large Language Models in Global English News: Topics, Sentiments, and Spatiotemporal Analysis
Lu Xian, Lingyao Li, Yiwei Xu, Ben Zefeng Zhang, and Libby Hemphill. 2024. The International AAAI Conference on Web and Social Media. (ICWSM' 24).
“I’m Constantly in This Dilemma”: How Migrant Technology Professionals Perceive Social Media Recommendation Algorithms
Cassidy Pyle*, Ben Zefeng Zhang*, Oliver L. Haimson, and Nazanin Andalibi. 2024. "I'm Constantly in This Dilemma": How Migrant Technology Professionals Perceive Social Media Recommendation Algorithms. Proc. ACM Hum.-Comput. Interact. 8, CSCW1, Article 65 (April 2024), 33 pages. *Joint first authors [Link]
The Chinese Diaspora and The Attempted WeChat Ban: Platform Precarity, Anticipated Impacts, and Infrastructural Migration
Ben Zefeng Zhang, Oliver L. Haimson, and Michaelanne Thomas. 2022. Proc. ACM Hum.-Comput. Interact. 6, CSCW2, Article 397 (November 2022), 29 pages. [link] [PDF] [video]
Social Media's Role During Identity Changes Related to Major Life Events
Shanley Corvite, Ben Zefeng Zhang, and Oliver L. Haimson. 2022. Proc. ACM Hum.-Comput. Interact. 6, CSCW2, Article 328 (November 2022), 22 pages. [link] [PDF] [video]
Separate Online Networks During Life Transitions: Support, Identity, and Challenges in Social Media and Online Communities
Ben Zefeng Zhang*, Tianxiao Liu*, Shanley Corvite*, Nazanin Andalibi, and Oliver L. Haimson. 2022. Proc. ACM Hum.-Comput. Interact. 6, CSCW2, Article 458 (November 2022), 30 pages. [link] [PDF] [video] *Joint first authors
The Online Authenticity Paradox: What Being "Authentic" on Social Media Means, and Barriers to Achieving It
Oliver L. Haimson, Tianxiao Liu, Ben Zefeng Zhang, and Shanley Corvite. 2021. \ Proc. ACM Hum.-Comput. Interact. 5, CSCW2, Article 423 (October 2021), 18 pages. [link] [PDF] [video]
Mapping the Narrative Ecosystem of Conspiracy Theories in Online Anti-vaccination Discussions
Joshua Introne, Ania Korsunska, Leni Krsova, and Ben Zefeng Zhang. 2020. Mapping the Narrative Ecosystem of Conspiracy Theories in Online Anti-vaccination Discussions. In International Conference on Social Media and Society (SMSociety'20). Association for Computing Machinery, New York, NY, USA, 184–192. [link] [PDF]
Conference Proceedings/Workshop Papers (Lightly Peer-Reviewed)
Conceptualizing Precision Labor in Artificial Intelligence Training
Ben Zefeng Zhang, Tianling Yang, Oliver Haimson, and Michaelanne Thomas. 2024 Association of Internet Researchers (AoIR) Conference. Sheffield, UK.
The Technopolitics of Waiting: Case Studies of AI Training in China and Homeless Services Systems in the U.S.
Pelle Tracey,* Ben Zefeng Zhang, Patricia Garcia, Oliver Haimson, and Michaelanne Thomas. 2024 Association of Internet Researchers (AoIR) Conference. Sheffield, UK.
Identity Alignment and the Sociotechnical Reconfigurations of Emotional Labor in Transnational Gig-education Platforms
Ben Zefeng Zhang, Dipto Das, and Bryan Semaan. 2024. EASST-4S 2024: The 2024 quadrennial joint meeting of European Association for the Study of Science and Technology (EASST) and Society for Social Studies of Science (4S).
The Labor of Training Artificial Intelligence: Data Infrastructure, Mobility, and Marginality
Ben Zefeng Zhang. 2023. In Companion Publication of the 2023 Conference on Computer Supported Cooperative Work and Social Computing (CSCW '23 Companion). Association for Computing Machinery, New York, NY, USA, 459–461. [Link]
The Promise and Precarity of Al4D [Artifical Intelligence for Development]: An Ethnography of Artificial Intelligence Training Work in China.
Ben Zefeng Zhang, Oliver L. Haimson, and Michaelanne Thomas. 2023. Society for Social Studies of Science (4S) conference
Migrations in the U.S.
Ben Zefeng Zhang. Development Consortium: HCI Across Borders. CHI 2022, New Orleans, LA.
Five Declarations on Borders for HCI: A Series of PositionStatements from the AnthroTech Lab
Sylvia Darling, Ben Zefeng Zhang, Shanley Corvite, Alexis Herrera, Hibby Thach, Suanmuanlian Tonsing, Michaelanne Thomas. Development Consortium: HCI Across Borders. CHI 2022, New Orleans, LA.
The Chinese Diaspora: Overlapping Life Transitions, Barriers, and HCI
Ben Zefeng Zhang, Michaelanne Thomas, Oliver L. Haimson. CHI workshop on Migration and Mobility in HCI: Rethinking Boundaries, Methods, and Impact, May 2021. CHI 2021, Yokohama, Japan.
Gig Platform Migration as Destabilization: “Non-Normative Postcolonial Computing”
Ben Zefeng Zhang, Bryan Semaan. Workshop on Worker-Centered Design. CHI 2020, Honolulu, HI.
Gigging as Resilience: Managing Emergent Life Situations and Job Transitions
Ben Zefeng Zhang. Workshop on Life Transitions and Social Technologies: Research and Design for Times of Life Change. CSCW 2019, Austin, TX.